Answer:
The correct answer is Geocentric.
Explanation:
According to administrative theory, Roberto presents a typical attitude of a geocentric manager, because he accepts the similarities and differences of national and foreign administrative policies, which allows him to find a balance with those practices that are most effective for the entity.
Otherwise it would be if he practiced an ethnocentric attitude, where he would discriminate the administrative practices of other countries, considering that those of his country of origin are superior, and that these can be exported at the same time as the goods and services of the organization.
Companies with interests abroad will probably have managers who have geocentric or ethnocentric perspectives. The geocentric attitude is the most convenient for managers of multinational companies, but it is also the most difficult to learn and accept.
Answer:
Roger used the technique of "responding to every concern by the customer" for building positive customer relations.
Explanation:
Building up strong customer relationships includes following techniques:
- Communication which means inquiring customer needs and wants, listening to them, providing them information.
- Exceeding Customer Expectations
- Providing Value in the form of quality products and services
- Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.
In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.
This technique relates to responding to every concern by a customer.
Answer:
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Answer and Explanation:
As per the data given in the question,
a)
1. FIFO inventory > LIFO inventory
(Because in case of LIFO recent purchases are considered in production first or sold first so the remaining inventory are old inventory which is less costlier.)
2. FIFO cost of goods sold < LIFO cost of goods sold
(Because in case of LIFO recent purchases are considered in production first which are expensive so the cost of production is greater than FIFO.)
3. FIFO net income > LIFO net income
(Because cost of production is less under FIFO and the value of closing inventory is high, therefore the net income is also high.)
4. FIFO income taxes > LIFO income taxes
(Since, income is high in FIFO, therefore the tax under FIFO will be higher.)
b)
Management would like prefer to use LIFO over FIFO in periods of rising prices because Income shown in the company's Tax return will be higher if we use FIFO rather than using LIFO.