Question

Although a consumer may be happy with your company’s product/service, they will not hesitate to switch if another company provides additional value. This is why you should strive to ________ your customers

Answer 1

Answer:

delight

Explanation:

Consumer satisfaction refers to the level of happiness that a customer derives from the consumption or use of any product or service. The information related to the customer satisfaction is derived from the surveys and ratings. These information helps in the betterment and improvement of the product and services.  

Delighting the customer is a very important part of marketing. This helps in maintaining the customer relation.