Question

Andy, Ben, Liza, Ted, and Jim are online customer service representatives. They have all been reprimanded by their boss. Andy is 24 years old. Ben is 46 years old. Liza is 45 years old. Ted is 26 years old. Jim is 35 years old. Who is least likely to be upset by the reprimand

Answer 1

Answer:

B. Ben

Explanation:

Ben is the one that is less likely to show emotions or be upset when reprimanded. This is because Ben is the oldest amongst those listed and also a Male. Older males less likely experience high level of negative emotions when compared with younger individuals or their female counterparts. Younger people are said to experience high negative emotions when compared with older people. Females also have higher level of emotions, so they will definitely be upset after facing reprimand.

Answer 2

Answer: Ben

Explanation: Ben is the least likely to be upset by reprimand due to two characteristics features which hugely influence an individual's emotional state.

Ben being the oldest of the group in terms of age should possess more experience and understanding, better emotional control usually due to learning from experience or past events.

Ben is also a male, From. Research studies, The female sex possess higher level of emotion than male. Male seems more hardened and as much gain more control over their emotion than females.