Question

These examples illustrate which element of the assertive message format? example 1: "kristopher must have forgotten about his agreement not to stop by my place without calling first. i know he doesn't mean to inconvenience me; he is just excited to see me." example 2: "kristopher is so rude! i can't believe he doesn't understand how annoying it is when people show up unannounced. he just doesn't respect my privacy."

Answer 1

The assertive message format is a type of communication that is often used when a person wants to clearly communicate his thoughts or distress or resolve a conflict in a respectful way. It has five elements: behaviour, interpretation, feeling, consequence, intention.
These two phrases are examples of the element of interpretation. This element focuses on the meaning someone gives to someone else's behaviour or acts.