Answer:
Mitch is the owner of GameOn, a popular sports bar. He personally trains his servers and then gives them autonomy to make on-the-spot decisions to resolve any customer complaints and issues. This is a form of _____.
a. flexibility
b. assurance
c. empowerment
d. service guarantee
The answer is C. Empowerment
Explanation:
Empowerment is the process of giving authority or power to an individual to carry out an action.
Mitch training and giving his serves autonomy to resolve any customer complaint and issues is a form of empowerment. It goes to show that he has a level of trust in their ability to make decision and respond appropriately to the issues they might face when attending to customers.
Answer:
The topics like what is ethics?, emerging of ethical values and why they are important in making a better society than before.
Explanation:
The reason is that not all the employees are well educated and professionals but ethics can be learned easily because it depends upon the judgement and doing good for others and yourself.
So the best thing is that you must start course with the introduction of ethics and then how ethical values emerged in the history and why are important for the society. This let them understand that acting ethical is very important because it provides safety to all of the individuals and creates better environment that we all desire.
Answer:
c. 11.70 percent
Explanation:
The computation of the cost of preferred stock is shown below:
= Annual dividend ÷ Sale price of preferred stock × (1 - flotation cost)
= $9.35 ÷ $85 × (1 - 6%)
= $9.35 ÷ $79.9
= 11.70%
We ignored the marginal tax rate i.e 30%. In the case of preferred stock, the flotation cost would be deducted. We consider all the things that are given in the question
Answer:
You should buy the car.
Explanation:
Note: See the attached excel file for the worksheet that shows calculations of the present values of the Lease and Buy Options.
In the attached excel file, we have:
Net present value of Lease Option = $3,654.01
Total present value of Buy Option = $4,135.47
Difference = Total present value of Buy Option - Present value of Lease Option = $481.46
The Difference above shows that the total present value of Buy Option is greater than the net present value of Lease Option by $481.46.
Since the total present value of Buy Option of $4,135.47 is greater than the net present value of Lease Option of $3,654.01, you should buy the car.
