<span>If an organization or an agency wants to be considered proper and reliable service center it must make sure that callers should not be loft on hold any longer than one minute. The service agent should be prompt with the replies and the solutions for the issues raised by the consumers.</span>
Answer:
c. 0.9768
Explanation:
Lead time
Safety stock 500
Standard deviation 145
Safety stock = z * Standard deviation * 
500 = z * 145*
500 = z * 251.14
Z = 1.990863
Therefore, for this Z value, we obtain the option c. 0.9768
Answer:
how to create value for customers ???
Explanation:
The American Marketing Association, the official organization for academic and professional marketers, defines marketing as:
"Marketing is the process of planning and executing the conception,
pricing, promotion and distribution of ideas, goods and services to create
exchanges that satisfy individual and organizational objectives
"
Marking is all about Understanding What Customers Value and how to provide it to them.
Answer:
Ethnocentrism
Explanation:
Ethnocentrism refers to the situation whereby an individual evaluates other cultures with the idea to his/her owk cultural background is the standard and superior to other cultural background. It is the condition whereby and individual believe he is superior base on his cultural heritage or background.
It is a form of bias in which s person believes in the superiority of his/her own group over other group, this using his group as a standard and comparing it with the preconceptions that his/her group is the superior.
Answer: a. an express warranty
Explanation:
An EXPRESS WARRANTY refers to spoken or written promises or guarantees made by the seller about the performance of a product when negotiating with a buyer.
For example, "this product is guaranteed against wear and tear for at least 2 years".
Roy Mustang in this scenario made an explicit promise about the effectiveness of the Stallion and as such that constitutes an EXPRESS warranty.
It is worthy of note that for Express Warranties, the word Warranty does not even need to be included for the promise to be a warranty.
