Answer:
Role strain.
Explanation:
As the exercise exemplifies, role strain occurs when a person has a difficulty meeting the responsibilities of a particular role in her or his life. A role is a set of expected behaviors and obligations a person has taken or has inherited. In this case, Janelle has role strain as a mother, given that she can't always act as she wants to and sometimes has as she is meant to do because of her role: to be firm, when she wants to be kind, altough she does it for the good of her children. When expectations are incompatible as these are, it is most likely to be facing role strain.
