Answer:
$214,000
Explanation:
The total reservation cost per month is given by the following expression:
Where 'n' is the number of monthly reservations.
If there are 200,000 reservations for passengers taking a trip next month, the reservation cost is:
Total reservation cost is $214,000.
The three primary elements are INSTRUMENTALITY, VALENCE AND EXPECTANCY.
The expectancy theory of motivation states that, an individual is will behave in a certain manner as a result of the way in which he has been conditioned to select a specific behavior over other forms of behavior. This implies that workers are usually motivated by the reward they get for the work they performed.<span />
Answer:
A) firm offer rule
Explanation:
The firm offer rule states that an offer shall remain open and firm until its expiration date (in this case a fortnight). Stelwire LLC can revoke an offer (anyone can) but in order to do so, it must notify the other party about the revocation. If Stelwire LLC didn't properly revoke the offer before Ralph accepted it, then they are liable for it.
Answer:D.
maintain a concerned expression
Explanation:
One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.
The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.
This sympathy is expressed as doing your best to effectively solve the customer problem.
