Scenario - Crowded Store: There are a lot of customers in the store and you are the only associate working. For the past fifteen
minutes, you have been helping the same customer. After going through the third product, the customer asks to see the first product again. What would you MOST likely do to handle this situation?
A, Tell the customer you need to assist other customers. When a decision is made, you will be happy to check-out the customer.
B. Walk the customer back to the first product. Tell the customer you need to check on other customers but will return shortly.
C. Go over to the first product and answer the customer's questions. Continue working with the customer until the customer gets what is needed.
D. Point the customer in the direction of the first product to review independently.
He is right because human intelligence may not be completely dependent on the grades and tests done at younger ages. Intelligence could come in many forms and in many different subjects. Not everything taught at school could be part of someone's intelligence, and that person could have strengths in other topics outside of the grades and tests done.
