Answer:
Escalation rules
Explanation:
Escalation rules are provisions in a software that allows it to reroute a case that meets certain criteria such as number of hours it stays open and unresolved.
Escalation rules are used on software Salesforce CRM package to escalate cases that need attention.
In the given instance where the Vandelay Industries' VP of support wants an automated way to notify the support team when an unresolved case has been open for over six hours, escalation rules can be used to alert support managers.
Answer:
Option A) passion those it halp
Answer:
Multichannel marketer
Explanation:
Multi channel marketing can be defined as the practice of using different variety of channels to reach potential customers. This channels include: websites, retail stores, catalogs, direct mail, email, mobile, social media pages.
The goal of a multichannel marketer is to utilize these various multiple marketing channels to ensure that messages reach the potential customers regardless of the devices they have, the communities that they inhabit, technologies or platforms that is available to them.
Answer:
WACC - new project = 6.408% rounded off to 6.41%
Explanation:
The WACC or weighted average cost of capital is the cost of a firm's capital structure. The capital structure can consist of one or more of the following components namely debt, preferred stock and common equity. The WACC is calculated as follows,
WACC = wD * rD * (1 - tax rate) + wP * rP + wE * rE
Where,
- w represents the weight of each component
- r represents the cost of each component
- D, P and E represents debt, preferred stock and common equity
- rD * (1 - tax rate) is the after tax cost of debt
We first need to calculate the WACC of the company and then adjust it for the new project.
WACC = 35% * 3.28% + 65% * 10.4%
WACC = 7.908%
As the new project is less risky and has an adjustment factor of -1.5%, the required rate of return for the new project will be,
WACC - new project = 7.908% - 1.5%
WACC - new project = 6.408% rounded off to 6.41%
