D. friendly and respectful because it is a friendly letter, you don't want to be sarcastic which could come off as rude, and you don't want it to be formal either
Nothing differs because the passages are not disclosed
Answer:
solving crimes in the criminal justice system
The answer should be "delighted". Offended and disappointed would be negative, and satisfied is only slightly positive.
I'd say the last option makes the most sense, to be safe get a second opinion.
