Answer:
In preparing a statement of cash flows under the indirect method, an increase in accounts payable would be reported or included as a(n):
source of cash.
Explanation:
Accounts payable are liabilities owed to suppliers for goods or services. They are listed on the balance sheet under current liabilities and on the cash flow statement under operating activities. When preparing the statement of cash flows, an increase in accounts payable is regarded as a source of cash while a decrease is regarded as a use of cash.
What Courtney is experiencing in the question is a process called service recovery.
It refers to a paradox where a customer will think highly of a company when the company has fixed the problem that the customer is facing from its service, compared to how the customer would perceive the company when it gives a non-faulty service.
Customer retention is mainly determined by how a company resolves a problem that a customer faces due to a faulty service or product.
Answer:
c) response more quickly
Explanation:
Teamwork refers to working in collaboration towards attainment of a common goal. Teamwork leads to synergistic gains as the collective group work exceeds the work carried out individually.
Following points highlight the importance of team work in an organization:
- Promotes problem solving skills: Working in a team helps individual develop problem solving skills.
- Improved coordination and communication: Teamwork leads to better familiarity and thus improves coordination.
- Increased efficiency and quicker responses: Teamwork leads to synergistic gains as collective effort exceeds individual effort and also expeditious performance.
- Promotes learning: One to many interactions among team members promotes learning
- Builds a sense of belonging: Since all team members are united by one common goal, teamwork builds a sense of belonging w.r.t organization.
Answer:
The correct answer is letter "E": benchmarking.
Explanation:
Benchmarking is a continuous process by which products, services or work processes of leading entities are taken to be compared to our company so after the analysis improvements can be made and implemented. Benchmarking is defined as the model of excellence from which the "best practices" can be obtained in favor of our own company.
