"Scrooge hung his head to hear his own words quoted by the Spirit, and was overcome with penitence and grief." Because this shows the actions of sorrow from scrooge, the reader knows he regrets the way he acted earlier and therefore this shows scrooge is showing that he is ashamed by his own actions.
2. prepares thoroughly
3. includes information and opinions
4. responds to questions
Hi!
I think it is the first one, because you can tell he is afraid.
Hope this helps!
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Answer:</h2><h2> Just read what they are asking u to do that's all and I had this one to when I was in school</h2>