Answer:
less
Step-by-step explanation:
An increase of 20% makes the price 120% of the original price.
A discount of 20% makes the discounted price 80% of the previous price.
Original price: x
20% increase in price: 1.2 * x
20% discount over the raised price: 0.8 * 1.2 * x
Now we multiply the numbers in the last expression and compare the result with x.
0.8 * 1.2 * x = 0.96x
0.96 is less than x, so the customer pays less than the original price.