Kinda of both. The processor, memory, hard drive and displays are all standard components and are provided by a variety computer competent manufacturers (except for the processors which are all supplied by Intel). Yet - while many components are standard - NO, the core, hardware components, like logic boards (motherboard), video cards, and other specialty components (some display connectors and displays, for example) are propriety Apple designs.
A time management tool in a help desk software package probably has the greatest impact on the productivity of help desk agent.
<h3>What is
help desk software ?</h3>
IT and customer service teams utilize help desk software to assist staff members and customers. Its primary purposes include assisting service teams in methodically managing support requests, offering alternatives for self-service, monitoring and reporting performance, and ideally doing much more.
The objectives and procedures of a help desk when employed by an IT team are established using industry and governmental best practices, such as ITIL (Information Technology Infrastructure Library). The aim of ITIL while handling problems, according to Mikkel Shane, CEO of Zendesk, is to "establish regular service operation as rapidly as possible and minimize the adverse effect on business operations.”
Simply put, help desk support software is made to provide you with the means of helping your clients feel heard. Here is a little explanation of how it operates:
To know more about help desk software :
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False. It helps u learn better if u use ur learning style to study
False.
Smaller applications such as at home, sometimes use a high-end desktop as a server. Larger corporate, government, and internet applications use powerful, expensive servers to support daily operations.
hope this helps!
