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ira [324]
1 year ago
8

A time management tool in a help desk software package probably has the greatest impact on the productivity of _____.

Computers and Technology
1 answer:
777dan777 [17]1 year ago
3 0

A time management tool in a help desk software package probably has the greatest impact on the productivity of help desk agent.

<h3>What is  help desk software ?</h3>

IT and customer service teams utilize help desk software to assist staff members and customers. Its primary purposes include assisting service teams in methodically managing support requests, offering alternatives for self-service, monitoring and reporting performance, and ideally doing much more.

The objectives and procedures of a help desk when employed by an IT team are established using industry and governmental best practices, such as ITIL (Information Technology Infrastructure Library). The aim of ITIL while handling problems, according to Mikkel Shane, CEO of Zendesk,  is to "establish regular service operation as rapidly as possible and minimize the adverse effect on business operations.”

Simply put, help desk support software is made to provide you with the means of helping your clients feel heard. Here is a little explanation of how it operates:

To know more about help desk software :

brainly.com/question/24171638

#SPJ4

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A developer designed a process in UiPath Studio that is best-suited for a simple and linear process. Which Studio workflow type
Gala2k [10]

Question options:

State Machine

Flowchart

Sequence

Global Exception Handler

Answer:

Sequence

Explanation:

Uipath is an RPA(Robotic process automation) software that is used by IT professionals and business executives in automating routine or iterative tasks in an organization. Uipath process projects incorporate different workflow types which include :sequence, flowchart, state machine and global exception handler. The sequence workflow type is used for simple linear projects that are not very complex and occupies a single activity block.

3 0
3 years ago
A(n) ________ is a chart based on PivotTable data.
Mrrafil [7]
Well since it’s a chart based on a PivotTable prettyyyy sure it’s gonna be a PibltChart
7 0
3 years ago
(Financial application: compound value) Suppose you save $100 each month into savings account with an annual interest rate of 5%
Nostrana [21]

Solution:

initial = float(eval(input('Enter the monthly saving amount: ')))

x = (1 + 0.00417)

month_one = initial * x

month_two = (initial + month_one) * x  

month_three = (initial + month_two) * x  

month_four = (initial + month_three) * x

month_five = (initial + month_four) * x  

month_six = (initial + month_five) * x  

print('The sixth month value is: '+str(month_six))  

Don't forget the saving amount, and initialize the balance with that amount. Inside the loop, work out and add the interest and then add the saving amount for the next month.

balance = 801

for month in range(6):

  balance = balance * (1.00417)

print(balance)

7 0
3 years ago
How does inertia affect a person who is not wearing a seatbelt during a collision
disa [49]
Inertia would keep them going the same speed as the car was going. therefore, the person not wearing a seatbelt would be sent flying forward, probably ending up dead
8 0
3 years ago
Consider the following statements: Statement A: In Duplex transmission, either node can transmit while the other node can receiv
sergij07 [2.7K]

Answer:

<u>d. Statement A is true and Statement B is false</u>

Explanation:

Indeed, when using duplex transmission either node can transmit while the other node can receive data from the network. Also, in half-duplex transmission, both the nodes can transmit as well as receive data.

However, in half-duplex transmission, the nodes <em>cannot </em>transmit and receive data at the same time. Hence, this makes Statement B false, while Statement A is true.

4 0
3 years ago
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