Question

Frank Gentry works as a sales representative for Tech-Med, a firm that manufactures hospital supplies. Recently, a prospective buyer walked into the Tech-Med store seeking beds for the children's ward in his private clinic. Frank quickly showed the client the range of beds available that were designed specifically for children. In which of the following steps of the selling process was Frank?
a. presentation and demonstration
b. follow-up
c. qualifying
d. handling objections
e. prospecting

Answer 1

Answer:

a. presentation and demonstration

Explanation:

It is correct to say that Frank is in the presentation and demonstration stage in the sales process, as the question says that he showed the customer the variety of available beds designed for children, that is, he presented the product to the customer and demonstrated that it would satisfy your needs, in this case the seller reiterates the value and benefits of the product so that there is interest on the part of the consumer in making the sale.