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lorasvet [3.4K]
3 years ago
14

When designing a case management solution to increase agent productivity, which service cloud features should you consider first

?(choose 2)?
Business
1 answer:
ch4aika [34]3 years ago
8 0
<span>You should consider "Case queues" and "Case assignment rules" first w</span><span>hen designing a case management solution to increase agent productivity.

In order to design a case management solution, distinguish what client undertakings are expected to achieve the principle client objective. Choose what business level assignments and steps you need, and afterward assemble those undertakings and steps into a case.
</span>
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Michael Bilkman has an opportunity to buy a perpetuity that pays $12,450 annually. His required rate of return on this investmen
AlladinOne [14]

Answer:

$266,667.

Explanation:

P / (r-g) = Periodic payment / Interest rate - Growth rate

= 24,000 / (0.12 - 0.03)

= 24,000 / 0.09

= $266,667on:

i think thats it if i am wrong i am very sorry tellme if i am right or wrong.

7 0
3 years ago
Discuss some of the ways technology is making it possible for consumers to avoid advertising messages and the impact this is hav
poizon [28]

Answer:

Technology has advanced in this era to ease the life of humans. The latest technology is used by the businesses to provide their customers best services. The technology has also provided customers to reject and stop unwanted advertisements. They can block the advertisement messages they do not wish to receive any more.

Explanation:

The technological advancement has provided ways for business development to media and advertisement industry but it has also created negative impact to the industry. The customers block the advertisement messages which they do not find feasible. The advertisement may go wasted because the impact of advertisement did not reached the customers.

8 0
3 years ago
When footwear has greater traction, what does this mean?
timofeeve [1]

Answer:

B

Explanation:

Think of the football cleats on the field.  They have better grip which is why they don't slip as often as someone on a basketball court would.

8 0
3 years ago
Read 2 more answers
You have just been promoted to manage a team of production specialists at work. You soon realize that many of the employees seem
Svetradugi [14.3K]

Answer:

Option (A) the ability of the group to stick together

Explanation:

The team is defined as the group of individual who work together to get a specified task done.

Here,

The workers seems to have withdrawn from the work and team that means, the group of members are not behaving as a team.

Therefore, it is needed for the manager of the team to make them stick together as a team so as to get the production better.

7 0
4 years ago
It is important to find a hotel that has a five star rating to base the training off of. what aspect of service quality would th
kramer

The aspect of service quality would be the objective measure of goodness.

<h3><u>What is service?</u></h3>
  • In contrast to products, which we can physically touch or handle, services are the non-physical, intangible components of our economy.
  • The majority of the economies of the wealthy countries are based on services like banking, education, healthcare, and transportation.
  • They also represent the bulk of the economies of the developing countries.
  • There is no transfer of ownership when a business offers a service and the client pays for it. We are unable to ship or store a service.
  • They are only present as long as the customer is consuming them and the provider is supplying them.

For instance, getting a haircut is a service that cannot be stored or transported.

Know more about service with the help of the given link:

brainly.com/question/12505990

#SPJ4

8 0
2 years ago
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