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ANTONII [103]
3 years ago
3

List the 5 tasks mentioned in step number 17 for answering incoming calls

Health
2 answers:
Dahasolnce [82]3 years ago
8 0
What are the 5 tasks mentioned..?
UNO [17]3 years ago
5 0

Answer:

Telephone screening is the process of determining the nature of an incoming call and deciding to whom the call should be routed.

There are five parts to any telephone call:

Effective telephone greeting. Salutation - “Good morning!” ...

Be prepared to listen. ...

Mind your manners

Prepare the caller to be placed on hold or to be transferred. ...

If you are taking a message for someone, be certain to obtain correct information. ...

End your phone conversation.

Explanation:

The following should be noted during theTelephone Procedures practice;

• When taking a call from a patient you should be sure to record the date, time, patient's name and reason for the call

• Out going Voice mail message - should be Kept short and to the point.

• Answering service - a business department that specializes in taking messages during hours when offices are closed .

• When using an automated attendant system, there should always be an option that allows the caller to talk to a live person

• Triage means to sort things out.

• A telephone log is important because it provides a permanent chronological record, for legal reasons, because it can be helpful if it becomes necessary to reach a patient on short notice.

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Write a story ending with the words: we forgot the past and became friends.​
Vikentia [17]

Answer:

Left end : A boy who kept grinning like an idiot at everything that happened in class. Unintelligent life-form. Has no idea as to how Goku could possibly defeat Vegeta in their upcoming battle in Dragonball Z.

[ Our database has no further records of this character, partly because he used to pick his nose and smear it on the desk and partly because he changed schools in the next year]

Middle : A sweet girl who smiles like the sun. Cute and adorable. Happy-go-lucky. Interested in socialising, making friends, having fun, optimistic. Dances, sings, can fancy-dress and press a few keys on the piano. Again, uninteresting.

Right end : Me. Naturally spiky hair,gleaming like an oil-spill. Expert at all superhero stuff. Black-market dealer of all goods banned at school, right from Pokemon cards to comic books. Silent by nature, cynic by behaviour. Smiles rarely. Associates with known bullies.

There I was, looking through the window and wondering how to defeat a fire breathing dragon if it suddenly appeared in the class. A faint “sniff sniff” interrupts me. Irritation flashes across the 8-year old evil super villain’s face.

Me : Why’re you crying?

Her : (sniff sniff)

Me : (waits patiently)

Her : “I lost my eraser……”

Me : “So? Ask your dad to get you another one.”

Her: “My mom gave it to me, it was a blue rabbit eraser, dad brought it from Dubaiiiiiii………” (tears start flowing like the Niagara Falls now, I back off in alarm)

Me: (drags on the cigar and exhales slowly like Don Corleone, from the Godfather) “You come to my house on the day of Goku’s battle with Vegeta, and you ask me to find your eraser? I'll see what I can do”

(Puts on the detective cap and goes to dig under the desk, among the schoolbags. Minutes later, the lost artefact was discovered and returned to the owner)

Her : (wipes eyes and tries to smile at the same time, looking ridiculous) “Thank you so much! I'll let you try my mom’s roast brinjal today at lunch!”

Me: “Yeah, yeah. Whatever. Just keep quiet now”

She didn't. That annoying girl didn't stop being friends with me and stuck to me like chewing gum on the sole of a shoe. Fourteen years later, she's still my friend. Only, now I value her like the gold of Fort Knox and the shares of Wall Street piled together.

And that is how I'm gonna end this story on how I met my childhood best friend with “and then we became friends”.

Explanation:

ummm, hope this helps......

if it helps you please mark as brainliest

3 0
3 years ago
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The date is was made, B
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Two examples of nonverbal communication?
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Facial expressions

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Is that wt u need ?
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