The actual correct answer would be Illogical.
You use the author's last name and the page number you got the quote from.
C is the answer for the question
I would say Carl should create a type of business report called a business proposal.
Sending a resume would make sense too though.
Doing nothing makes no sense, so that option is obviously out!
Leaving a long voicemail would be a very poor choice, so definitely not that either!
The correct answer is the first statement.