Answer:
In crossing the Thames River in a ferry boat that carried both passengers and their horses, she wrote in an entry dated “Thirsday, Octobr ye 5th”: “Here, by reason of a very high wind, we mett with great difficulty in getting over—the Boat tos’t exceedingly, and our horses capper’d at a very surprizing Rate, and set us all in a fright.”
The following day, after traveling for miles over roads that were “very bad, incumbered with rocks and mountainous passages,” Sarah Knight came to “a bridge under which the river ran very swift, my horse stumbled, and very narrowly escaped falling into the water, which extremely frightened me.”
Explanation:
Answer:
Number 1
Explanation:
Although the ear began with Mazi German's attack on Poland in September 1939. The United States did not enyer the war until after the Japanese bombed the American fleet in Pearl Habour Hawaii on December 7, 1941
After reading the passage, we can say that the Wintergarden Resort was experiencing a severe knowledge gap.
- In service marketing, knowledge gap refers to the difference between what the customer expects and what is actually provided to him by the company.
- In the case of Wintergarden Resort, the knowledge gap is quite big.
- Juanita's expectations were not met at all. She is most likely going to leave the resort referring to the hotel experience as disappointing.
- To reduce the gap, the resort can step up to the tasks of actually providing what they advertise:
- The pool should be properly heated;
- The rooms should be ready before the customers arrive;
- The singer should be able to sing;
- The breakfast should be fresh.
Learn more about the topic here:
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