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nasty-shy [4]
3 years ago
10

Laws that protect against xenophobia​

Social Studies
1 answer:
aniked [119]3 years ago
4 0

Answer:

Promotion of Equality and Prevention of Unfair Discrimination Act 4 of 2000, Refugees Act 130 of 1998, the Protection from Harassment Act 17 of 2011 and the Immigration Act 13 of 2002.

Explanation:

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In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.

The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.

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