Answer:
Idiom
Explanation:
An idiom is a phrase or expression that typically presents a figurative, non-literal meaning attached to the phrase; but some phrases become figurative idioms while retaining the literal meaning of the phrase. Categorized as formulaic language, an idiom's figurative meaning is different from the literal meaning. 
I think this is an idiom because of the words "One way ticket." It's not actually a ticket. 
 
        
             
        
        
        
I would state that service excellence is <span>The delivery of services that satisfies customers because the entire purpose of service is to satisfy the customer.</span>
        
                    
             
        
        
        
I think it it asking you if you would like to learn anything else on your topic or what you have been learning