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xenn [34]
3 years ago
7

A call center has a total of 12 telephone lines coming into its customer service department, which is staffed by 5 customer serv

ice representatives. On average, 2 potential customers call every minute. Each customer service representative requires, on average, 2 minutes to serve a caller. After great deliberation, management has decided to add another line, increasing the total to 13. As a result, the call center can expect the following:
a. The proportion of potential customers getting a busy signal will increase decrease be unchanged
b. Average flow time experienced by customers will increase decrease be unchanged
c. Average utilization of customer service representatives will increase decrease be unchanged
Business
1 answer:
maria [59]3 years ago
3 0

Answer:

a. decrease

b. increase

c. increase

Explanation:

A call center has added a telephone line coming to its customer service department. The proportion of potential customer getting a busy line will decrease because now there is one additional line that can be used to serve caller. The average flow time experienced by customers will increase. Utilization of all the telephone lines shows the productivity of call center. The average utilization of customer service representative will increase because customer representative will have one more line to address the call by customers.

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Two athletes of equal ability are competing for a prize of $10,000. Each is deciding whether to take a dangerous performance-enh
Degger [83]

Answer:

a) attached below.

b) for $x < $5000 will cause taking the drug to be part of the Nash equilibrium

c) will make the athletes feel better because the value their payoff will increase

Explanation:

<u>a) 2 * 2  payoff matrix  describing the decision faced by the athletes </u>

attached below

when both players take the drug the payoff for each player = $5000 - x

when neither player  takes the drug the payoff for each player = $5000

When only one player takes the drug his payoff = $10000 - x

<u>b) If we consider the value of $x to be involved in the Nash equilibrium then </u>

; $5000 - $x > 0  becomes the best response

hence for $x < $5000 will cause taking the drug to be part of the Nash equilibrium

c) Lowering the negative effect of the drug ( i.e. when the value of x is reduced )

will make the athletes feel better because the value their payoff will increase

5 0
3 years ago
The description "G2 jobs include those classes of positions for which the duties are to be performed with minimal supervision an
lukranit [14]

Answer:

c. Job classification

Explanation:

Based on the information provided within the question it seems that the statement is typical of Job classification. This term refers to a set of information classifying a job based on the duties or responsibilities that the specific job entails. Which seems to be what the statement is referring to as it says "for which the duties are to be performed with minimal supervision" etc.

7 0
3 years ago
Sensible Insurance Company collected a premium of $18,000 for a 1-year insurance policy on April 1. What amount should Sensible
salantis [7]

Answer:

Current liability for 3 months will be $4500

Explanation:

We have given that

Sensible insurance company has collected a premium of $18000

We have given time = 1 year = 12 months

So the premium collected per month [tex]=\frac{$1800}{12}=$1500[/tex

Now, the company has collected the revenue on April 1 and now it is December 31

So number of months from April to December = 9

So total premium earned in 9 months = 9× $1500 = $13500

So current liability for 3 months will be = 3×$1500 = $4500

6 0
4 years ago
A number to the 7th power divided by the same number to the 3rd power equals 256.What is the number?
katovenus [111]
The answer to this question is 4
5 0
3 years ago
Read 2 more answers
Union Apparel has sales including sales taxes for the month of $552,000. If the sales tax rate is 6%, what are Union Apparel's s
nadezda [96]

Answer:

Union Apparel's sales for the month is $520,000

Explanation:

For computing the monthly sales excluding taxes, the calculation is shown below:

= Sales including sales taxes × Sales ÷ sales with sales tax

where,

1 is the sales value

And, sales value with tax equals to

= 1 + 6 % = 1 + 0.06 = 1.06

Now, put these values to the above formula

So, the value would be equal to

= $552,000 ×1 ÷ 1.06

= $520,000

Hence, Union Apparel's sales for the month is $520,000

7 0
4 years ago
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