Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Because, slavery is the act of owning another, to slavery abolishers it was unconstiutional and ungodly. They sought and fought for equal rights and freedom for their bretherns'.
A bureaucracy
ie) the civil service exams in China during period 2 or 3
This is a very popular concept that people talk about
and it's talked about a lot when watching the news.
The achievement gap relates to the differences
that people experience in education.
This can relate to the differences in education because
of people's races, because of people's genders,
you hear a lot about it too with people's households and towns.
For example, you hear about the differences in education
in richer wealthier towns vs. more low income towns.
So this relates to how kids achieve and how
well they do in school, on their tests, etc.
So many different factors can affect the achievement gap.
