Answer: CIC
Explanation:
A call center is a customer interaction center (CIC) and it is the interface between call center agent with the customers directly. CIC are connected by the external telephone system and it uses as call center.
And the caller are basically identify by the telephone number and customer information are display in the CIC.
CIC are the modular structure for communication which include various components of CIC and framework.
Answer:
1. B
2. D
3. C
4. A
5. B
Explanation:
1. To check the integrity of your hard disk and fix various file system errors, the Windows utility which should be implemented is Check disk (Chkdsk). This utility is always used with the command line interface (CLI) with the command "chkdsk."
2. An event or action took place and it caused damage to data, hardware, software and processing capability of the computer. From the statement given, security risks are being described. Any event or action that is capable of causing a problem to a computer system is considered to be a security risk and should be prevented through the use of an appropriate utility software.
3. Virus is a software program that can infect, damage and disrupts the whole computer system.
4. To protect the whole computer system, the software utility which is needed is an Anti-virus.
5. To avoid losing valuable data to your computer, the most important thing to do is to regularly back-up your files.
Answer:
These systems are commonly used in facilities such as public libraries to ensure equitable use of limited numbers of computers. Bookings may be done over the internet or within the library itself using a separate computer set up as a booking terminal.
I believe the answer is false