The hindsight bias is often referred to as the "I-knew-it-all-along phenomenon." It involves the tendency people have to assume that they knew the outcome of an event after the outcome has already been determined
Consumer Service is someone who evaluated and tests consumer products. I would say it is Automobile Manufacturer because they test the car before they sell it to you.
Can you please explain in comments?
Explanation: Perception is a subjective experience of an event, as well as an active process in which a sense of an experienced event develops, interpreted on the basis of sensory information, and this information determines how we experienced a particular event, people or ourselves. How we will experience an event etc, is influenced by many factors and also physiological.
The physiological factor, which therefore influences perception, and also the differences in perception, is a factor that originates from the physiological state and which affects how we receive sensory information. If one is satiated he will experience differently than one who is hungry, a beggar who begs for some food. So, for example, the menstrual cycle also affects perception, biological cycles, our body temperature, then general health, physical fitness, etc. The physiological factor is therefore related to the state of the body and has a great influence on the way of thinking, i.e perception. A change in thinking happens because a physiological factor affects changes in the brain.