Answer:
The correct answer is <u>mainframe</u>
I hope this helps! ^-^
Answer:
D. System Analysis
Explanation:
System analysis can be defined as the process of analysing a problem in order to the know the cause thereby finding a way to resolve it or finding a solution to it.
System analysis enables us to easily study procedure or process thereby identifying what the objective of the procedures is which will in turn help to achieve what we needed to achieve.
System analysis is important because it enables easier identification of a problem which make us to find the best way to solve the problem since it is a problem solving technique which ensures that all problem are been resolved accurately and efficiently
When was the Ming dynasty established?
the 1100s CE
the 1200s CE
the 1300s CE
the 1400s CE
A time management tool in a help desk software package probably has the greatest impact on the productivity of help desk agent.
<h3>What is
help desk software ?</h3>
IT and customer service teams utilize help desk software to assist staff members and customers. Its primary purposes include assisting service teams in methodically managing support requests, offering alternatives for self-service, monitoring and reporting performance, and ideally doing much more.
The objectives and procedures of a help desk when employed by an IT team are established using industry and governmental best practices, such as ITIL (Information Technology Infrastructure Library). The aim of ITIL while handling problems, according to Mikkel Shane, CEO of Zendesk, is to "establish regular service operation as rapidly as possible and minimize the adverse effect on business operations.”
Simply put, help desk support software is made to provide you with the means of helping your clients feel heard. Here is a little explanation of how it operates:
To know more about help desk software :
brainly.com/question/24171638
#SPJ4
