Answer: Confirmation bias
Explanation: Confirmation bias is a kind of bias where one seeks confirmation of one's biased assumption, whereby each confirmation of one's bias being selected at the same moment, although there is information that is contrary to one's biased assumption. In other words, this bias is a kind of biased selection, where one chooses the information that fits the assumption, and of course this can often be wrong.
That's why Darrell, who was sceptical of the phone model from the beginning, despite the seller's recommendations and information he received from friends about the quality of the phone better than other models, Darrell decides to return the phone because he read that Bluetooth connectivity of the Sat- Fone was flawed, which actually fits his biased assumption, he makes a mistake and returns the phone.
Emma tomson
I am pretty sure its her if i'm wrong sorry
