Answer:
The difference between the customer who just bought the product and the client who is crazy about this product or brand is huge, even if the nominal amount of the purchase is the same. In other words, an ordinary customer’s dollar is not equal to a eager fan’s dollar. There is a formal way of dividing customers into categories - the Net Promoter Score (NPS). NPS measures customer loyalty and satisfaction. Moreover, an index value of minus 100 means that all customers are critics, and plus 100 means that all customers are promoters of this product/brand.
The main thing for the consumer is the product’s functionality, ease of use, simplicity, high-quality satisfaction of needs. For the fan, the emotional effect of owning and using the product is of great importance.
An important practical consequence of the foregoing is that working with consumers and fans, understanding their needs requires completely different skills and it is advisable that people with relevant experience and knowledge engage in this activity.
People are becoming more demanding. A quick service or a meaningless gift will no longer cause the customer to return and all the more so to become a fan. But the combination of good service and positive emotions is still "addictive. "
Explanation:
Answer:Manifest Destiny, in U.S. history, the supposed inevitability of the continued territorial expansion of the boundaries of the United States westward to the Pacific and beyond. Before the American Civil War (1861–65), the idea of Manifest Destiny was used to validate continental acquisitions in the Oregon Country, Texas, New Mexico, and California. The purchase of Alaska after the Civil War briefly revived the concept of Manifest Destiny, but it most evidently became a renewed force in U.S. foreign policy in the 1890s, when the country went to war with Spain, annexed Hawaii, and laid plans for an isthmian canal across Central America.
<span>Plymouth Plantation was the first permanent settlement in New England, but beyond that distinction, its place in American history is somewhat exaggerated. Before long, the Pilgrims were eclipsed by the far larger and more important immigration of Non‐Separatist Puritans, who started the Massachusetts Bay colony.</span>
Answer:
ANSWER A) IT WAS ESTABLISHED BY PRESIDENT ROOSEVELT.
