Question

Employees who are having computer problems at Market Industries go to Farrah rather than the IT department because she is efficient and considerate about helping out and is extremely knowledgeable. Farrah has expert power.
A) True
B) False

Answer 1

Answer:

A) True

Explanation:

Expert power is a power people get in the workplace when they are perceived as having a high level of knowledge in a specific topic. This means that any member of the organization that is not necessarily a manager, can have this power if that person has skills that others don't have. People that have this power are respected and employees are more willing to be guided by that person. Because of this, it is true that Farrah has expert power as the employees at Market Industries go to her when they have computer problems because of the perception that she is extremely knowledgeable.