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Serhud [2]
3 years ago
9

Regarding CRM, a _____ is a general method or type of interaction with a customer, such as a telephone or a customer service des

k
Business
1 answer:
denpristay [2]3 years ago
8 0

Answer:

Touch point is a method of interaction with a customer, such as telephone or customer service desk.

You might be interested in
What are the three writing guidlines to follow when writing a resume?​
11Alexandr11 [23.1K]

Answer:

Explanation:  Keep it to One Page. This is a biggie!

   Avoid Spelling or Grammar Errors.

   Watch Your Tenses.

   Avoid the First Person Pronouns.

Make Sure It's Easy to Read.

3 0
3 years ago
Read 2 more answers
Elc inc. is an electronic appliances manufacturer that has many strategic business units (sbus), among which, television and com
Sedbober [7]

Answer:

The answer is multi-divisional structure.

Explanation:

A company employing multi-divisional structure would usually function as a parent company that has many business units under it operating different business sectors. This is clearly the case of Elc Inc., since it both manufactures televisions and computers. The fact that both businesses share the same budget shows that the two business units are still operating in the same company.

4 0
3 years ago
During the taking of its physical inventory on August 31, 2019, Kate Interiors Company incorrectly counted its inventory as $366
soldier1979 [14.2K]

Answer:

Balance sheet

Inventory - Understatement by $11,600

Owners equity - Understatement by $11,600

Income statement

Cost of goods sold - Overstatement by $11,600

Net income - Understatement by $11,600

Explanation:

The movement in an inventory account which is the difference between the opening and ending balances is a function of the purchases and the sales during the period.

This is captured in the equation below

Opening balance + purchases - cost of goods sold = ending balance

Hence an understatement of the ending balance would result in an overstatement of the cost of goods sold thus an understatement of the net income (and owner's equity).

The understatement in closing inventory balance is

= $378,500 - $366,900

= $11,600.

3 0
3 years ago
Current cost to source from the home plant to Country A is $0.55 per unit, plus $0.02 in shipping (there is no tariff). If produ
Marianna [84]

Answer:

Cost savings in sourcing from Country A = $0.5 million ($57.5 - $57 million)

Explanation:

Sourcing from Country A:

Purchase price = $0.55 per unit

Shipping = $0.02

Total Cost = $0.57

Cost of 100 million units = $57 million

Sourcing from Country B:

Purchasing price = $0.44 ($0.55 x 80%)

Shipping = $0.06

CIF Tariff = 15% = $0.075  ($0.5 x 15%)

Total Cost = $0.575

Cost of 100 million units = $57.5 million

Sourcing from Country A is more beneficial than sourcing from Country B with reduced product cost, but increased shipping and additional tariff.  Whereas Country A gives a total cost for 100 million units of $57 million, sourcing the same units from Country B gives a total cost of $57.5 million.  The savings of $0.5 million is substantial that no company would like to lose unless the goods from Country B are of higher quality than those from Country A.

7 0
3 years ago
The Davis-Bacon Act ________. a. increases the burden of proof on employers to rebut some discrimination claims b. requires that
frez [133]

Answer:

The correct answer is b. requires that mechanics and laborers on public construction projects be paid the prevailing wage in an area.

Explanation:

The Davis-Bacon Act is a law that affects the main contractors and subcontractors that work through construction contracts with the State or political subdivisions whose amount exceeds $ 2000. This law protects construction workers such as carpenters, plumbers, power equipment operators, workers, etc. Covered workers must receive at least prevailing wage levels and supplementary benefits for similar jobs in the same location. The prevailing wage levels and benefits are determined by the Alaska Department of Labor and must be included in the contract assignment and the announced specifications.

3 0
3 years ago
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