Ask question

Ask question

All categories

3 years ago

9

Regarding CRM, a _____ is a general method or type of interaction with a customer, such as a telephone or a customer service des

k

1 answer:

denpristay [2]3 years ago

8 0

Answer:

Touch point is a method of interaction with a customer, such as telephone or customer service desk.

You might be interested in

A7X Corp. just paid a dividend of $2.80 per share. The dividends are expected to grow at 20 percent for the next eight years and

kifflom [539]

Answer:

The price of the stock today=$560

Explanation:

We can use the expression for calculating the required rate of return to calculate the price of the stock today:

RRR=(EDP/SP)+DGR

where;

RRR=required rate of return

EDP=expected dividend payment

SP=share price

DGR=dividend growth rate

In our case:

RRR=13%=13/100=0.13

EDP=$2.80 per share

SP=unknown

DGR=20% and 8%, the average DGR=(20+5)/2=12.5%=0.125

replacing in the original expression;

0.13=(2.8/SP)+0.125

2.8/SP=0.13-0.125

2.8/SP=0.005

SP=2.8/0.005

SP=$560

The price of the stock today=$560

6 0

3 years ago

Unemployment insurance makes workers _____ likely to negotiate for job security when searching for a job and _____ likely to hav

vlada-n [284]

Unemployment insurance makes workers less likely to negotiate for job security when searching for a job and more likely to have a long job search.

Explanation:

Unemployment insurance is a compensation protection where people lost their jobs and follow all eligibility criteria without blame.

Unemployment insurance Workers who are self-employed and willingly fired do not have a career security policy and have to use discretionary funds to cover cases where there is no work available. State governments pay a jobless insurance

Unemployment insurance supports unemployed workers actively seeking work with cash scholarships. The Federal Unemployment Tax Act (FUTA) and state employment programs offer benefits for qualifying unemployed workers. There was a misunderstanding. Most employers pay FUTA tax on federal and state unemployment.

7 0

3 years ago

Koffee Express operates a number of espresso coffee stands in busy suburban malls. The fixed weekly expense of a coffee stand is

sergey [27]

Answer:

1.

* Number of Cups of coffee served in a week is 1,800:

Fixed cost: $1,100

Variable cost: $0.26

Total cost average cost per cup: $0.87 ( which is calculated as Total Fixed cost/Total of cups served + Variable cost per unit = 1,100/1,800 + 0.26)

* Number of Cups of coffee served in a week is 1,900:

Fixed cost: $1,100

Variable cost: $0.26

Total cost average cost per cup: $0.84 ( which is calculated as Total Fixed cost/Total of cups served + Variable cost per unit = 1,100/1,900 + 0.26)

* Number of Cups of coffee served in a week is 2,000:

Fixed cost: $1,100

Variable cost: $0.26

Total cost average cost per cup: $0.81 ( which is calculated as Total Fixed cost/Total of cups served + Variable cost per unit = 1,100/2,000 + 0.26)

2.

The average cost per cup of coffee served decreases as the number of cups of coffee served in a week increases.

This is because average cost per cup of coffee served is equal to the sum of allocated fixed cost to one cup of coffee + variable cost of one cup of coffee. Although the variable cost of one cup of coffee remains the same given changes in the number of cups served, the allocated fixed cost to one cup of coffee decreases as the cups served increases as Total fixed cost remained the same, yet it will be allocated to more cup served, so the amount allocated to one cup served will decreases.

A formula will make it easy to understand:

Average cost per cup of coffee served = Variable Cost + Total Fixed cost/Total of cups served. Variable cost and total fixed cost remains the same with the variation of number of cup served; thus as number of cups served increases, Average cost per cup of coffee served decreases.

Explanation:

7 0

3 years ago

Janice creates advertising slogans for the advertising firm that employs her. she works with beliefs, perceptions, and informal

lyudmila [28]

<span>The answer is High affective commitment . It means the employee connected with the organization for a commitment and achieve their goals without fear of loss, affective with the job and Sense of obligation to stay etc. It can be different form like commitment, direction of development and influences behaviour etc.</span>

4 0

3 years ago

Mike's is a highway construction company. Mike's is laying a highway through the mountains in West Virginia. At one spot they ha

dexar [7]

Answer:

win based on strict liability

Explanation:

Strict liability is a liability that is imposed on party by the claimant that proves that an action occurred and the defendant is responsible for it.

This provision does not require the claimant to prove a fault by the defendant. It is mostly used when an action is considered dangerous.

In this scenario Mike was blasting some holes in rocks. This is a dangerous activity that can cause harm.

Myra who broke her legs in the explosion only needs to prove Mike was responsible for the explosion that occurred for her to win based on strict liability provision.

8 0

3 years ago