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Serhud [2]
3 years ago
9

Regarding CRM, a _____ is a general method or type of interaction with a customer, such as a telephone or a customer service des

k
Business
1 answer:
denpristay [2]3 years ago
8 0

Answer:

Touch point is a method of interaction with a customer, such as telephone or customer service desk.

You might be interested in
Marko, Inc. is considering the purchase of ABC Co. Marko believes that ABC Co. can generate cash flows of $5,000, $9,000, and $1
nika2105 [10]

Answer:

$21,435.74

Explanation:

Marko will pay as much as the discounted present value of the cash flow:

\frac{Maturity}{(1 + rate)^{time} } = PV  

Maturity  $5,000.00

time  1.00

rate  0.14000

\frac{5000}{(1 + 0.14)^{1} } = PV  

PV   4,385.9649

\frac{Maturity}{(1 + rate)^{time} } = PV  

Maturity  $9,000.00

time  2.00

rate  0.14000

\frac{9000}{(1 + 0.14)^{2} } = PV  

PV   6,925.2078

\frac{Maturity}{(1 + rate)^{time} } = PV  

Maturity  $15,000.00

time  3.00

rate  0.14000

\frac{15000}{(1 + 0.14)^{3} } = PV  

PV   10,124.5727

We add them together and get the total price for ABC Co

\left[\begin{array}{ccc}#&Cashflow&Discounted\\&&\\1&5000&4385.96\\2&9000&6925.21\\3&15000&10124.57\\&total&21435.74\\\end{array}\right]

8 0
4 years ago
Four financial statements are usually prepared for a business. The statement of cash flows is usually prepared last. The retaine
riadik2000 [5.3K]

Answer:

a) I, RES, B

Explanation:

Mainly there are four types of financial statements i.e Income statement, statement of retained earning, balance sheet and the cash flow statement

In the income statement, the total revenues and the total expenses are recorded.  

If the total revenues are more than the total expenditure then the company earns net income .And, If the total revenues are less than the total expenditure then the company have a net loss

This net income or net loss would reflect in the statement of the retained earning account.

The statement of retained earning represent the beginning balance, net income or net loss and dividend amount. These items are used to calculate the ending balance of the retained earning account.

In the balance sheet, the assets, liabilities, and stockholder equity is recorded. In this the accounting equation is used which is shown below:  

Total assets = Total liabilities + stockholder equity  

The debit and credit side of the balance sheet should always be equal and balanced.  

Moreover, it always is prepared on the specified date.

The cash flow statement involves three activities i.e operating, investing and the financing activities

1. Operating activities: It includes those transactions which affect the working capital, and it records transactions of cash receipts and cash payments.

2. Investing activities: It records those activities which include purchase and sale of the fixed assets

3. Financing activities: It records those activities which affect the long term liability and shareholder equity balance.  

Hence, option a is correct

4 0
3 years ago
1. Read the information in the chart about two trading partners. Then answer the question that follows. Based on the information
alex41 [277]

Answer:

1. Read the information in the chart about two trading partners. Then answer the question that follows. Based on the information in the chart, which of the following is correct? Select all that apply.

A) Country X should specialize in automobiles and Country Y should specialize in airplanes.

D) Country X has both an absolute and a comparative advantage in the production of automobiles.

E) Country Y has a comparative advantage in the production of airplanes.

2. While the balance of payments involves a record of all transactions between individuals, businesses, and the government within a particular country, the balance of trade deals solely with

C) imports and exports

3. Read the passage. Then answer the question that follows.

In 2013, the United States negotiated a new trade deal with Japan in the hope of increasing US rice manufacturers' access to the valuable Japanese consumer market. The Japanese increased the amount of rice that it would import at a low import tax rate to 682,000 metric tons, while any rice imported from the United States over that amount would be subject to a much higher import tax.

This trade policy represents the implementation of a combination of what two types of economic barriers to trade?

D) tariffs and a quota

4. How do economic barriers to trade impact countries that enact them? Select all that apply.

C) by limiting consumer choice

E) by causing prices of domestic goods to rise

5. Why do some people oppose free trade agreements?

B) Free trade agreements usually require countries to reduce trade barriers that protect domestic industries.

6. Use the table of currency exchange rates to answer the question.

A family from Zimbabwe, which uses the US dollar as its official currency, is planning to travel. They want to go to the country where they will receive the MOST local currency for their dollars. Which country should they visit?

Kenya

7. Suppose the value of the Japanese yen appreciates relative to the US dollar. Who would this benefit? Select all that apply.

A) Japanese importers of goods from the United States

E) Japanese tourists visiting the United States

Explanation: Just took the test and these are what they say are the correct answers.

6 0
3 years ago
The accounting measure of a firm's stock price is called ________. book value market value liquidation value tobin's q
defon

The accounting measure of a firm's stock price is called market value.

<h3>What is market value?</h3>

The market value, or OMV, of an asset is the price at which it would trade in a competitive auction environment. Although these phrases have different definitions in different standards and differ in some instances, market value is frequently used interchangeably with open market value, fair value, or fair market value.

Market value (also known as OMV or "open market valuation") is the price an asset would fetch in the marketplace, or the value assigned to a specific equity or firm by the financial community.

To get a company's market worth, multiply the total number of shares outstanding by the current price per share.

To know more about market value follow the link:

brainly.com/question/8084221

#SPJ4

7 0
2 years ago
Which two of these are essential for completing an initial mortgage loan application?
worty [1.4K]

Name of insurance agent and current debts and credit history and name of insurance agent because they cant give you money without insurence and second if you have debt that you have payed off then its likely they will not give money because that shows them that you can't pay your debts that easily.

Explanation:

I hope this helps.

4 0
3 years ago
Read 2 more answers
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