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Serhud [2]
3 years ago
9

Regarding CRM, a _____ is a general method or type of interaction with a customer, such as a telephone or a customer service des

k
Business
1 answer:
denpristay [2]3 years ago
8 0

Answer:

Touch point is a method of interaction with a customer, such as telephone or customer service desk.

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Express the following comparative income statements in common-size percents. (Round your percentage answers to 1 decimal place.)
Mila [183]

Answer: Cost of Goods sold

Explanation:

Common size analysis refers to making all entries in the income statement, a percentage of sales for that year.

Current Year                                                      Prior Year

Sales                                      100%                           100%

Cost of Goods sold               75.7%                          46.5%

Gross Profit                            24.3%                          53.5%

Operating expenses             17.3%                             35%

Net Income                              7.0%                            18.5%

<em>Looking at the percentages above, one can see that the COGS increased the most from the previous year by going from 46.5% to 75.7% representing an increase of 29.2%.</em>

<em>This had the most impact on Net income as it substantially reduced Gross profit. </em>

8 0
3 years ago
Depending on the style of the wedding gown dash– and the size of the bride dash– a wedding dress​ custom-designed and sewn in​ j
Step2247 [10]
<span>These would be the variable costs. Since the dress uses up to a specified amount of each of these elements, the costs can vary depending on the size of the gown and the person wearing the gown. Variable costs, unlike those that are fixed, are able to change based upon outside factors.</span>
5 0
3 years ago
Dog Kennel uses tenant-days as its measure of activity; an animal housed in the kennel for one day is counted as one tenant-day.
lara [203]

Answer:

Dog Kennel

The revenue variance for March would be closest to:

= $1,028 U

Explanation:

a) Data and Calculations:

Budgeted kennel tenant-days = 3,100

Actual kennel tenant-days = 3,120

                                    Fixed element   Variable element     Total

                                        per month        per tenant-day

Revenue                                      -                   $ 34.00        $105,400

Wages and salaries         $ 2,000                    $ 7.00          $23,700

Food and supplies               1,000                     13.50            42,850

Facility expenses                7,500                      2.50             15,250

Administrative expenses   6,000                       0.10               6,310

Total expenses             $ 16,500                  $ 23.10            $88,110

Actual results for March:

Revenue                          $ 104,372

Wages and salaries         $ 28,500

Food and supplies          $ 44,025

Facility expenses             $ 14,900

Administrative expenses $ 7,090

Total expenses                $94,515

Revenue variance for March would be closest to: $1,028 U ($105,400 - $104,372)

6 0
2 years ago
How to disable recruiting in NCAA 13
Lorico [155]
Just reset your computer
8 0
3 years ago
LIST THE 7 MOST GORGEOUS RUSSIAN SUPERMODELS.
kvv77 [185]

Dude, you've got your priorities all sorted out ahahah

7 0
2 years ago
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