When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.
<h3>What is
incident management?</h3>
Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.
As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.
Read more on incident management here: brainly.com/question/11595883
Answer:
Subject
Explanation:
The kind of word that is pronoun in bold letters is "Subject".
In Example
We get our paychecks on Friday, and I always need mine.
There We and I are subjects.
Answer:
a) 0.843 years
b) 1.785 years
Explanation:
See attached pictures for detailed explanation.
C is the correct answer I believe
