Answer:D. Industrial Internet of things.
Explanation: This is the term used to describe the interconnection of sensors,Routers and other devices in order to improve the overall quality, efficiency, speed, amount of data collected,analysed and processed over a given period of time and over a wide range of Networks.
Industrial Internet of things is different from the internet of things basically because of their usage. Industrial Internet of things is used in industries where the volume of data is high.
Distributed Denial of Service /<span> </span><span>DDoS</span>
Answer: Informal bench-marking
Explanation:
Informal bench-marking is defined as unconscious comparison of one's own behavior, skills, values etc with other and learning from them to improve. This leaning can be found in work-place, home, school etc.
- According to the question, Myles is using informal bench-marking through studying other stores complaint handling style and reduction technique so that he can learn from it.
- Other options are incorrect because designing analysis,outcome analysis, issue analysis and processing of complaining ta re not the comparison that unconsciously done by person .
- Thus, the correct option is informal bench- marking.
