<u>Explanation:</u>
A. This is the case of Cyclical unemployment here lorraine is just graduated and does not find any job inspite of applying with many of the employers. Here the economic condition of the country is below its full capacity.
B. It is example of potential frictional unemployment as George takes time to move on from current job to a part time job. Frictional unemployment is the time taken to move from one job to another.
C. This is an example of structural and technological unemployment as there is a mismatch between the labor market required skills and the skills of the candidate. Christine has bank teller skills but it is not matched with skills expected by banks.
D. It is called as frictional unemployment where Ricardo is out of job due to lay off by the company. The period between a jobless situation and job is frictional unemployment.
Answer:
B) customer satisfaction
Explanation:
Customer satisfaction is a measure that shows how happy the customers are with the products and services of the company. In this scenario, the work team improved the customer satisfaction because when the employees were trained, they were able to offer a better service which increased customer satisfaction and this was reflected in the service ratings and the rise in sales.
The efficiency of the worker and the level of skill required differ between occupations
The answer would be: Labor relations
Labor relations is an area within the human resources that is created for better interactions between managers and the employees.
This part of training will often emphasizes what things are encouraged to be done to create a mutually beneficial workplace for all members of the company.
