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katovenus [111]
3 years ago
15

Geraldo is a customer care executive at a telecommunications service provider. He receives a complaint from a customer about an

unnecessary $20 charge on his phone bill. If the company follows the customer service management process, Geraldo is most likely to _____.
Business
1 answer:
sergey [27]3 years ago
3 0

Answer:

Provide a quick response to the customer using customer care software.

Explanation:

Software Programs

This is simply regarded as a service tool or software distribution model where software applications are hosted by a vendor or service provider and made available to customers over a network that is often the internet.

There are some of the software that is available. They includes the following:

  • Inventory management
  • Receiving
  • Store Replenishment
  • POS etc.

Marketing Channel

This is used by individuals and firms involved in making a product or service available for use or consumption by consumers or industrial users.

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Each of these is a retirement account, except _____. an IRA a mutual fund a 401(k) a 403(b)
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Each of these is a retirement account, except <u>a mutual fund</u>.
The answer is (B) a mutual fund
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3 years ago
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Aslam wants to create multiple worksheet containing common formatting styles for his team members. Which file extension helps hi
svet-max [94.6K]

Answer:

1. Excel file extensions, using XLS or XLSX, help him to save worksheets.

2. (Files) help Aslam to create multiple worksheets with common styles.

3. He needs to save them with the (xls).

Explanation:

The file extension (also called the filename extension) is the ending of a file that identifies the type of file in an operating system, for example, Microsoft Windows.  The filename extension starts with a period, followed by one, two, three, or four characters, especially in Microsoft Windows.  The filename extension helps the computer to open the correct program whenever one wants to use the file.

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3 years ago
When an impairment of an investment that is classified as available for sale occurs for a reason that is judged to be "other tha
CaHeK987 [17]

Answer: The correct answer is "Included in net income".

Explanation: When an impairment of an investment that is classified as available for sale occurs for a reason that is judged to be "other than temporary," the investment is written down to its fair value and the amount of the write-down is <u>included in net income.</u>

5 0
3 years ago
How do companies research potential new markets? Choose a global company who has a record of successful new market entry and exp
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Explanation:

Companies search for potential new markets by collecting consumer data to understand their opinions, wants and needs, and then being able to enter a new market with a safe and effective strategy to generate profits and successes. Data collection occurs in the form of primary and secondary research. The primary research takes place directly with the consumer, it can be carried out in the form of focus groups, which is a direct analysis of the market demand researched by the consumer.

As for secondary research, information is received through third parties, such as online sites, trade associations, etc., which give an idea of ​​market behavior.

IKEA in China is an example of a global company that entered a different market in the form of strategic adaptation to meet the needs of the Chinese, through ideas and concepts aimed at this public.

8 0
3 years ago
A company has a factory that is designed so that it is most efficient (average unit cost is minimized) when producing 15,000 uni
Leni [432]

Answer:

The capacity utilization rate for month of October is 72.83%.

Explanation:

FORMULA FOR CALCULATING CAPACITY UTILIZATION RATE -

= ACTUAL CAPACITY / MOST EFFICIENT CAPACITY

GIVEN INFORMATION -

Actual capacity for month of October - $10,925

Most efficient capacity - $15,000

Putting these values in formula -

= $10,925 / $15,000

= .7283

Now multiplying it by 100 to convert it in to percentage

= .7283 x 100

= 72.83%

4 0
4 years ago
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