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katovenus [111]
3 years ago
15

Geraldo is a customer care executive at a telecommunications service provider. He receives a complaint from a customer about an

unnecessary $20 charge on his phone bill. If the company follows the customer service management process, Geraldo is most likely to _____.
Business
1 answer:
sergey [27]3 years ago
3 0

Answer:

Provide a quick response to the customer using customer care software.

Explanation:

Software Programs

This is simply regarded as a service tool or software distribution model where software applications are hosted by a vendor or service provider and made available to customers over a network that is often the internet.

There are some of the software that is available. They includes the following:

  • Inventory management
  • Receiving
  • Store Replenishment
  • POS etc.

Marketing Channel

This is used by individuals and firms involved in making a product or service available for use or consumption by consumers or industrial users.

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It was a meat-eating dinosaur. It was about 30 feet long. It had
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T-rex

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Societies choose what share of their resources to devote to consumption and what share to devote to investment. Some of these de
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Note, for private spending, <em>consumption</em> refers to purchases usually made for present needs, while <em>investment</em> refers to purchases that may provide. For government spending, <em>consumption </em>refers to purchase made to care for the immediate welfare or needs of those governed without any monetary benefits, while <em>investment </em>purchases are done with the perceived future benefits in mind.

<u>Private Spending</u>

  • Laundromats buying washing machines =  Investment
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<u>Government Spending</u>

  • Payment for public safety employees = Investment
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3 years ago
Each wholesale bag of flour is sold in 25kg bags. Using this information, calculate a new column of data of that works out how m
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I know the answer

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The following items are taken from the financial statements of the Postal Service for the year ending December 31, 2015: Account
Nuetrik [128]

Answer:

Postal Service

The amount that would be reported for Stockholders' Equity at December 31, 2015 is:

= $130,000.

Explanation:

a) Trial Balance

December 31, 2015:  

Cash                                         $15,000

Accounts receivable                   11,000

Supplies                                       4,000  

Prepaid insurance (12-month)    6,000

Equipment                               210,000

Accounts payable                                    $ 18,000

Accumulated depreciation – equipment  28,000

Note payable, due 6/30/16                        70,000

Common stock                                           42,000

Retained earnings (1/1/15)                          60,000

Dividends                                   14,000

Service revenue                                        133,000

Advertising expense                 21,000

Depreciation expense              12,000

Insurance expense                    3,000

Rent expense                           17,000

Salaries and wages expense 32,000

Supplies expense                     6,000

Totals                                   $351,000 $351,000

Income Statement for the year ended December 31, 2015

Service revenue                                      $133,000

Advertising expense                 21,000

Depreciation expense              12,000

Insurance expense                    3,000

Rent expense                           17,000

Salaries and wages expense 32,000

Supplies expense                     6,000     $91,000

Net income                                              $42,000

Statement of Retained Earnings

For the year ended December 31, 2015

Retained earnings (1/1/15)                        $60,000

Net income                                                 42,000

Dividends                                                    (14,000)

Retained earnings (December 31, 2015) $88,000

Equity:

Common stock     $42,000

Retained earnings  88,000

Total equity         $130,000

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