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katovenus [111]
3 years ago
15

Geraldo is a customer care executive at a telecommunications service provider. He receives a complaint from a customer about an

unnecessary $20 charge on his phone bill. If the company follows the customer service management process, Geraldo is most likely to _____.
Business
1 answer:
sergey [27]3 years ago
3 0

Answer:

Provide a quick response to the customer using customer care software.

Explanation:

Software Programs

This is simply regarded as a service tool or software distribution model where software applications are hosted by a vendor or service provider and made available to customers over a network that is often the internet.

There are some of the software that is available. They includes the following:

  • Inventory management
  • Receiving
  • Store Replenishment
  • POS etc.

Marketing Channel

This is used by individuals and firms involved in making a product or service available for use or consumption by consumers or industrial users.

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Video Planet (VP) sells a big screen TV package consisting of a 60-inch plasma TV, a universal remote, and on-site installation
Zolol [24]

Answer:

Tv = 1772

Remote = 144

Installation = 144

Explanation:

To calculate stand-alone selling price we need to calculate the percentage of Fair market value first and then allocate the Entire package price in the products according to the percentage of fair market value.

Percentage of the fair market value of each product

Product             Fair Value               Percentage

TV                         $1830                      86%    

Remote                 $140                        7%

Installation            $140                         7%

Total                      $2,110                      100%

Stand-alone selling price

Product            % of fair market value            Stand-alone selling price

TV                                    86%                                   1772

Remote                             7%                                     144

Installation                       7%                                      144

Total                               100%                                   2,060                              

7 0
3 years ago
Diana is assessing applicants for a pilot job at a regional airfield. she wrote the description of the ideal candidate, and now
anyanavicka [17]

An overview within psychology that highlight the potential for of human to be good and that is nature of human is Humanism.  Observable actions of humans and nonhuman animals it is also the scientific study of mind and behavior.  Behavior is biological, but our behavior is influenced by our interactions with others. 

3 0
3 years ago
Read 2 more answers
Approximately 85% of the customers at hanson's furniture store purchase furniture using store credit. the store's average collec
aev [14]
<span>With a Net 30 payment policy, but an average collection period of 75 days with customers, Hanson's furniture store, should either reduce their store credit option, and encourage approximately 45% of their store credit customers to pay upon receipt, or shorten their operating cycle.</span>
7 0
3 years ago
Bank Reconciliation
Karo-lina-s [1.5K]

Answer:

Cash balance according to the bank $23,557.98

+ deposits in transit $12,125.25

- outstanding check N⁰ 124 ($62)

- outstanding check N⁰ 125 ($42)

- outstanding check N⁰ 129 ($1,250)

adjusted bank balance = $34,329.23

Cash account balance $51,596.88

+ note collected by bank $15,250.75

- NSF check ($23,475.40)

- Bank fees ($250)

- Error in recording check N⁰ 125 ($9,000)

adjusted cash account balance = $34,122.23

two errors were detected:

  1. outstanding check N⁰ 125 correct amount is ($24)
  2. bank fees are $25

so the readjusted balances are:

adjusted bank balance = $34,329.23 + ($42 - $24) = $34,347.23

adjusted cash account balance = $34,122.23 + ($250 - $25) = $34,347.23

now both accounts are equal.

5 0
3 years ago
Rolland Poust is a sophomore in the College of Business at Scandia Tech. Last semester he took courses in statistics and account
nikklg [1K]

Answer:

3.5

Explanation:

Grade point average (GPA) is the summation of all the numbered grades obtained divided by the number of credits taken or total obtainable points multiply by the maximum point receivable for a course. This can be calculated as follows:

1. Calculation of Total Obtainable Points

Statistics = A × hrs = 4 × 3 = 12

Accounting = A × hrs = 4 × 3 = 12

History = A × hrs = 4 × 5 = 20

History of jazz = A × hrs = 4 × 2 = 8

Rules of basketball = A × hrs = 4 × 1 = 4

Total obtained points = 12 + 12 + 20 + 8 + 4 = 56

2. Calculation of Total Points Obtained

Statistics = A × hrs = 4 × 3 = 12

Accounting = A × hrs = 4 × 3 = 12

History = B × hrs = 3 × 5 = 15

History of jazz = B × hrs = 3 × 2 = 6

Rules of basketball = A × hrs = 4 × 1 = 4

Total Points Obtained = 12 + 12 + 15 + 6 + 4 = 49

3. Calculation of GPA

GPA = (Total Obtained Points ÷ Total Obtainable Points) × the points that A receives (i.e. maximum GPA)

= (49 ÷ 56) × 4

= 0.875 × 4  

= 3.50  

Therefore, Rolland Poust's GPA is 3.5 out of 4.

The measure of location that has just been calculated is mean. The mean is obtained by adding all the values and then divide it by the number of values.  

Grade point average (GPA) is similar to mean because GPA is the summation of all the numbered grades obtained divided by the number of credits taken.

6 0
3 years ago
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