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katovenus [111]
3 years ago
15

Geraldo is a customer care executive at a telecommunications service provider. He receives a complaint from a customer about an

unnecessary $20 charge on his phone bill. If the company follows the customer service management process, Geraldo is most likely to _____.
Business
1 answer:
sergey [27]3 years ago
3 0

Answer:

Provide a quick response to the customer using customer care software.

Explanation:

Software Programs

This is simply regarded as a service tool or software distribution model where software applications are hosted by a vendor or service provider and made available to customers over a network that is often the internet.

There are some of the software that is available. They includes the following:

  • Inventory management
  • Receiving
  • Store Replenishment
  • POS etc.

Marketing Channel

This is used by individuals and firms involved in making a product or service available for use or consumption by consumers or industrial users.

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Chris has a job as a sales representative for a pharmaceutical company. The company offers both quarterly and annual bonuses bas
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Answer:

c. remuneration of personnel

Explanation:

Henri Fayol developed the fourteen principles of management.

One of the fourteen principles being, Remuneration of personnel.

Fayol was of the opinion that in order to extract the best performance from employees, appropriate remuneration system must exist in an organization.

This meant emphasizing on employee satisfaction by following fair remuneration practices coupled with adequate incentive system which rewards good performance.

In the given case, the pharmaceutical company offers performance based incentives in the form of quarterly as well as annual bonuses in addition to an existing profit-sharing plan for employees. This is an example of Fayol's principle of Remuneration of personnel.  

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3 years ago
How much is a 1941 wheat penny worth today??
bearhunter [10]
10,000-15,000 american dollars
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3 years ago
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TransWave International is a company that markets patented electronic sensors as an early warning device for locating potential
frozen [14]

Answer:

The right option is option C. Team selling

Explanation:

The scenario above shows how TransWave International using team selling

Team selling is a group of people representing the sales department and other functional areas in the firm. The idea behind the concept is that teamwork and sharing knowledge can benefit the bottom line of a firm. It is a sales strategy that involves two-plus members of an organization working together to win business.  

Therefore, TransWave sending an environmental expert, a safety engineer, a legal representative to explain new regulations enacted by the U.S. Office of Pipeline Safety, and an experienced pipeline expert when it meets with a prospect is an example of how TransWave uses Team selling

4 0
2 years ago
On december 31, 2015, a company had assets of $16 billion and stockholders' equity of $8 billion. that same company had assets o
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<span>On december 31, 2015, a company had assets of $16 billion and stockholders' equity of $8 billion. however it had assets of $20 billion and stockholders' equity of $9 billion as of december 31, 2016. during 2016, total sales revenue was $9 billion and total expenses was $7 billion. As Total asset is 20 billion and stockholders equity is 9 billion the liabilities are 11 billion. The Debt to Asset ratio = Liabilities / Assets = 11 Billion / 20 Billion = .55 (55%)</span>
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3 years ago
Since Henry Ford first adapted the conveyor belts of grain factories to create an assembly line, there have been several modific
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Four new manufacturing processes include 3D printing, smart factory, IIoT, and virtual reality, these technologies have a positive impact in diverse sectors and are used for manufacturing

During the last years, the development of technology has produced different objects such as smart appliances, smartphones, smart cars that have changed people's lives.

These technological improvements have also revolutionized the way of manufacturing different objects because they have improved the design, production, and marketing processes of the products. Several developments that have contributed to the industry are:

3D printing: It is a development that allows manufacturing objects or parts in different materials derived from petroleum.

  • This technological advance affects the parts manufacturing sector in different ways
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Smart factory: It is a technological development that allows improving the manufacture of objects through the use of digitized and connected machines to improve the production process.

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Industrial internet of things (IIoT): It is a technological development that allows improving the manufacture of objects through the use of digital devices that work with artificial intelligence that perform a process and also analyze data to make productivity improvements.

  • This technological advance affects all manufacturing subsectors because it integrates all production processes.
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Virtual reality: It is a technological development that allows improving the manufacture of objects through the use of simulations that allows us to know previously how the performance of an object will be.

  • This technological advance affects the design and quality control process to evaluate the functionality of the manufactured object.
  • In a high-end bicycle factory, it allows knowing the performance of the materials in different types of roads, climatic conditions, and situations.

Learn more in: brainly.com/question/15689921

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2 years ago
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