4.a
5.d
those are the only ones i'm 100% sure about.
According to the findings of the case study, the nursing assistant did not pay a great deal of attention to the patient's data or health status while speaking to the client since the nursing assistant was concentrating on something else at the same time. This also serves as a barrier to the flow of communication. The nurse needs to pay close attention to the client and create an atmosphere that is culturally appropriate for them. It will increase the treatment's effectiveness as well as its positive effects.
Effective communication includes:
- Paying close attention to the client
- Being a good listener to the information provided
- Closely observing the facial expressions
- Keeping eye contact with the client while talking
Learn more about communication barriers here :
brainly.com/question/11863878
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Use protection and be safe as much as possible.
So the answer to this is B
