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3 years ago

Why is customer service important? Check all that apply.

Business

1 answer:

Hunter-Best [27]3 years ago

3 0

Answer:

Customers expect it.

It affects customer perception of the organization.

Explanation:

Customer relationship management (CRM) typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.

Simply stated, CRM is a strategic process which typically involves collecting customer information for the purpose of improving a customer's future experience.

A good customer service involves providing a timely, upbeat, and quality level of service, as well as attentive feedbacks to the customers that patronizes an organization. Thus, it ensures that the needs or wants of the customers are attended to in a matter that reflects positively on an organization.

Generally, customer service is important because of the following reasons;

I. Customers expect it: all customers are expectant of a timely and quality level of service being offered to them by a seller or employee.

II. It affects customer perception of the organization: a good customer service has a direct relationship with the way in which a customer views an organization and vice-versa.

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Which of the following prices is most elastic?

mamaluj [8]

An elastic products prices are responsive to changes in demand. Generally, the necessity of the product is related to it's elasticity. For example, insulin is essential for diabetics, so the price is extremely inelastic—people will pay any amount because it is a life or death situation. The price of a new MP3 player can be inelastic, especially because results show that people want the newest thing, and will pay more if it works better than the previous model. Additionally, the price of "scalper" tickers to the World Series will increase by demand, but they will still sell regardless. The price of dairy products, however, is rather elastic; this is because when the price rises, people switch to a cheaper brand. The difference between an inelastic and elastic product is that elastic products have substitutes, whereas inelastic products have no substitutes (or sometimes very few).

Answer: A. the price of dairy products

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3 years ago

Dizzy Amusement Park is open from 8:00 am till midnight every day of the year. Dizzy charges its patrons a daily entrance fee of

Licemer1 [7]

Answer:

C. Step variable cost

Explanation:

Fixed costs are those costs which are incurred anyways irrespective of the level of operation of a business or the volume of activity. For example rent of factory is a fixed cost which has to be incurred regardless of the production level.

Variable costs are those costs which vary with the level of production. e.g labor cost.

In this case, a T- shirt is given to every 100th customer. This kind of cost is step cost at the level of 100th customer. The number of T-shirts in a day would depend upon the no of patrons arriving each day i.e variable.

Thus, this is the case of a step variable cost which is incurred at discrete point i.e every 100th customer.

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4 years ago

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What is the amount that osha can impose as a penalty on an employer for committing a willful violation

hram777 [196]

The answer for this question is: $126,749 per violation

The ground for this huge amount is by wilful violate the rules, the employer basically putting his/her employee's life in danger on purpose, so the punishment for this should be a lot higher.

This amount is exactly ten times the amount of penalty imposed to the employer who commits willful violation ($ 12,675)

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4 years ago

Low Prices are usually the first thing that a client looks for in a cosmetologist

bazaltina [42]

True low prices is what draws people in and that’s usually what they look for first

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3 years ago

An oil cartel effectively increases the price of oil by 100% causing a shock in oil consuming countries A and B. The FED in coun

Ann [662]

When an oil cartel effectively increases the price of oil by 100% causing a shock in oil consuming countries A and B.

The FED in country A takes immediate action increasing the money supply, while FED in inflationary country B does not take any action

In this case, in long term "Both countries return to their long-term stable equilibrium, but country A will remain with a higher price level than country B".

<h3>What is Federal Reserve System (FED)?</h3>

The nation's central banking system is the Federal Reserve System, usually referred to as the Federal Reserve or just the Fed.

The Fed offers a secure, adaptable, and stable monetary and financial system to the nation.

The Fed's primary responsibilities include-

overseeing and regulating banks,
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preserving financial stability, and
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Therefore, to better understand the effects of financial services laws and practices on customers and communities, the Federal Reserve promotes supervision, community reinvestment, and research.

To know more about monetary policy, here

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2 years ago