Answer:
Literate people can read and write, while illiterate people can't
It depends what book you are talking about or how your perspective of the character is. In my opinion I would be friends with the main character because they have a brave spirit and seem to be outgoing and fun yet loyal.
the company would need to change the Cognitive <span>component of jerry's attitude
The cognitive component of an attitude consists of one's personal thought or beliefs toward that attitude.
In this case, Jerry already believed that jaguar always make bad products, so the company need to destroy this perception before they could obtain Jerry as a customer</span>