Answer:
Operational CRM.
Explanation:
Operational CRM can be described as most of the programs that allow a company to taking care of the desires of the consumers. The structure links and maintains the selling, marketing, and customer support activities of a corporation, thus providing a structure that requires customer service.
So, the following answer is correct according to the statement.
In 2013, Toyota changed its organizational structure from the centralized structure to:
- the Global hierarchy,
- the Geographic divisions, and
- the Product-based divisions.
This change was made to adapt the consumer's demand in each of the regional markets all over the world. The most important element of this structure is the speed of handling issues and problems of all Toyota's branches. However, this structure also has a weakness which is the decreasing of headquarter's control over the global organization.
A Data series is a special row in an Excel table that provides a selection of aggregate functions useful for working with numerical data.
Data series
<u>Explanation:</u>
As MS-excel worksheet is used to huge or series of calculation. Through MS-excel people use for calculation and do series of analysis and do graph output.
Even in software development reports are generated and export to MS-excel and further analysis, calculation are made.
MS-excel is wonderful tools is used in computer technology. in MS-excel has many inbuilt function where can be used with single cell or range of cells.
In MS-excel aggregate function such as sum, count, max or min is inbuilt function readily available to user it.
