Answer:
(A)The theory applied by the manger is refereed to as the Vroom's expectancy. it was made to inspire Laura to perform better in her place of work, for this she was promoted duw to her performance and zeal to work.
(B) The motivational factors of Herzberg and Maslow's esteem and self actualization are very close.
Maslow's esteem and actualization focused on employee motivation towards work. while Herzberg motivational factor where more of recognition, achievement, prestige and status.
Explanation:
Solution
(A) The theory used by manager is called the Vroom’s expectancy m which was used to inspire Laura.
Laura put in a great amount of work towards developing her sales relationship which showed in desired output.
For this performance, she was promoted to the level of Customer Manager at Head Office. (Expectancy)
This made her move into marketing field though she was initially an assistant Brand Manager but later became the Brand Manager. (Instrumentality).
Her desire to move from Sales to marketing was possible in the end (Valence).
(B) The factors of Herzberg's motivation and Maslow's self-actualization and respect needs are considered very close.
The motivating factors initiated by Herzberg are job elements as responsibility, recognition, achievement, and growth. this was all centered on employee motivation and satisfaction
With regard to Maslow’s respect and self-actualization needs which focused on motivating employee into work. esteem needs centered on status, prestige,and recognition. Self-actualization is called an achievement that us supreme where a person or individual creates an impact that is seen as positive or beneficial to the society.
