Answer:
- Exrpress understanding and explain why his/her demand is not acceptable.
Explanation:
When dealing with a <em>customer</em>, and you consider he/she is not rigth, you should be able to express your point of view in a respectful way but clearly preserving your rights. That is <em>assertiveness</em>.
You must confront him/her in a constructively way: make it clear why the claim is not correct or fair, even how it affects the your or the company's right: you undersant him/her but he/she must understand you too.
You should prevent the situation from escalating to greater proportions but you should not give in to unfair demands that involve a loss for the company.
The correct answer is "to survey <span>every 30th employee entering each mall entrance for one week".
Why is it considered to be the best method to get a random sample of the employees? The 30th employee, who enters the mall for the week is a random element and may work at different locations in the mall, which gives you a better random sample for the survey.</span>
Answer:
1. $28,800
$103,200
2. $28,800
$103,200
3. $86,400
$45,600
Explanation:
1. The dividend paid to preferred stockholders = Shares × Par value × Percentage
= 3,000 shares × $120 × 8%
= $28,800
The dividend paid to Common stockholders = Cash dividend - Dividend paid to preferred stockholders
= $132,000 - $28,800
= $103,200
2. The dividend paid to preferred stockholders = Shares × Par value × Percentage
Note :- Because preferred stocks are non-cumulative in nature, the company is not allowed to pay last two years' dividends and preferred stocks are liable for payment only for the current year.
= 3,000 shares × $120 × 8%
= $28,800
The dividend paid to Common stockholders = Cash dividend - Dividend paid to preferred stockholders
= $132,000 - $28,800
= $103,200
3. The dividend paid to preferred stockholders = Shares × Par value × Percentage × Number of years
Note: Since preferred stocks are cumulative in nature, the company is forced to pay last two years' dividends along with the current year's dividend.
= 3,000 shares × $120 × 8 % × 3 years
= $86,400
The dividend paid to Common stockholders = Cash dividend - Dividend paid to preferred stockholders
= $132,000 - $86,400
= $45,600
Answer:
Sheffield Corp
Retained Earnings Statement for the year ended December 31, 2017:
Net Income $10,400
Retained Earnings, January 1 17,000
Dividends (6,700)
Retained Earnings, December 31 $20,700
Explanation:
Sheffield's statement of retained earnings shows the net income after tax, which is added to the Retained Earnings at the beginning of the period. Then the dividends paid are deducted to arrive at the Retained Earnings at the end of the period. The statement shows the distribution of net income to stockholders.
