Federal Open Market Committee
The stage of the customer journey of Anna is the Purchase phase.
Awareness: the customer becomes familiar with the brand via channels, consisting of advertising and word-of-mouth. Consideration: realizing that they have a need that must be met, the customer actively considers whether or not to buy the product or service on offer. Purchase: the customer makes the purchase.
Customer's journey. is defined as the active research process someone goes through leading up to a purchase. It is called a journey because each one of your prospective customers will be at different points in their journey towards a purchase.
Learn more about the Purchase phase here brainly.com/question/27975123
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Answer:
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Explanation:
The plans that must be involved are the strategic planning, the mid level, the low level, the operational planning, the top level planning.
Explanation:
In the strategic planning the company's stakeholders will ask them were they want their company to be in five years
The middle level staff will decide to focus in recruiting the new clients and to increase the productivity and they will find the way to give back to the company
Being a low level employee it is necessary that one must interact with the customers and contribute to the company's performance
In the operational planning it will be difficult to manage the customers meet their day to day needs and satisfy them
A meeting will be held with the top level staff and hence they will be coming up with the new tools of the operational planning
