<span>This is the "moment of truth." These are the times at which good customer service and pleasant interactions with staff can make an experience enjoyable or it can break the trust of a customer, not to be easily repaired. Moments of truth can take place many times during an interaction or transaction, and need to be carefully monitored to make sure that the best service actions known are being taken.</span>
-Effective Remote Performance
-Company culture and customs
-Visibility with boss and co-workers.
-Call your Boss everyday
-Talk with Co-Workers everyday
Answer:
The endowment fund is not satisfied with the advisor's performance
Explanation:
Judging from a nominal interest rate perspective where return expected of an investment comprises of real rate of return and an extra return which is a compensation for inflation rate in the economy,the endowment fund is not satisfied with performance of the advisor.
The satisfactory rate of return that would be expected of the advisor is computed below:
nominal interest rate=real rate+inflation rate
real rate is 8.2%
inflation rate is 2.9%
nominal interest rate=8.2%+2.9%
=11.10%
Answer: d. An uncongested toll road
Explanation: it is not important
