Answer:
This question is incomplete, the options are missing. The options are the following:
a) Discuss failures of individuals of the company
b) Establish performance standards as a group
c) Measure, evaluate and take corrective action
d) Correct employees' actions by berating and celebrating
e) Cross-train employees
And the correct answer is the option C: measure, evaluate and take corrective action.
Explanation:
To begin with, when it comes to terms of control regarding the inside structure of an organization, the managers use different processes and techniques to take on that job of controlling the employes of the company in order to see how everything is going. In the case of Chris Zane, as he wants to do a control every week, then he is absolutely interesting in evaluating and measuring the improvements of every one inside the business so in that way he can take action in time to correct something if it is not going as planned. And that is the main reason why he would use a controlling process where he needs to have everything going as planned.
