Answer:
The difference between the customer who just bought the product and the client who is crazy about this product or brand is huge, even if the nominal amount of the purchase is the same. In other words, an ordinary customer’s dollar is not equal to a eager fan’s dollar. There is a formal way of dividing customers into categories - the Net Promoter Score (NPS). NPS measures customer loyalty and satisfaction. Moreover, an index value of minus 100 means that all customers are critics, and plus 100 means that all customers are promoters of this product/brand.
The main thing for the consumer is the product’s functionality, ease of use, simplicity, high-quality satisfaction of needs. For the fan, the emotional effect of owning and using the product is of great importance.
An important practical consequence of the foregoing is that working with consumers and fans, understanding their needs requires completely different skills and it is advisable that people with relevant experience and knowledge engage in this activity.
People are becoming more demanding. A quick service or a meaningless gift will no longer cause the customer to return and all the more so to become a fan. But the combination of good service and positive emotions is still "addictive. "
Explanation:
I think it’s transportation
Answer:
President Franklin D. Roosevelt orders Gen. Douglas MacArthur out of the Philippines, as the American defense of the islands collapses. The Philippines had been part of the American commonwealth since it was ceded by Spain at the close of the Spanish-American War.Explanation:
Answer:
A. They restricted European trade to the city of Canton.
Explanation:
Haijin was a series of related Chinese isolationist policies that restricted private maritime trade and coastal settlement, during most of the Ming Dynasty and some of the Qing. Imposed, in principle, to fight against the Japanese piracy called wakō the prohibition was finally ineffective, the contraroi imposed great difficulties in the coastal cities as well as the honest merchants of the sea. Piracy descended to insignificant levels after the general abolition of politics in 1567. Subsequently the Qing Dynasty adopted a modified form. This produced the Canton system of the Thirteen Factories, but also the opium contraband that led to the opium wars with Great Britain and other European powers in the 19th century. The policy was also imitated by both Tokugawa Japan (as Sakoku) and by Joseon of Korea, which became known as the "Hermit Kingdom", before they opened militarily in 1853 and 1876.
