Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Answer: Stereotype
Explanation:
Stereotype is known to be predetermined idea and belief about a social group of people. It is an assumption that a social group possesses some qualities and characteristics which all the members of the group have which might be as a result of race, gender, culture and so on. Thus, if i believe that all men are womanizers, then I am stereotyping men.
Answer:
The correct answer is true.
Explanation:
The correct answer is true, because American culture is a mixture of different cultures that affected it throughout different periods of time. That is why immigrants affected and shaped American culture. America is created by immigrants and that is why the culture of this country and the whole continent is shaped by them.
Of course, this means that answer false is not correct at all.
Answer:
Innovative curriculum design
Explanation:
Hope it helps!
The answer is a desirable outcome. In an approach-approach, the individual is faced with the necessity of making a choice between two (or more) desirable goals. Since both goals are desirable, this is the least worrying situation. "Shall I fly or take a boat to Europe?" might be easily determined if both means of travel are seen as pleasurable. Such situations produce a state of unstable equilibrium. As soon as one goal is approached, its desirability increases and completely dominates, thereby making the choice easy. The choice becomes easier the closer one moves toward either goal. Another example is when a person pick between two attractive and practicable careers, may lead to some indecisiveness but rarely to great distress. A person chooses the most convenient goal that results to a desirable outcome.
