Answer:
computer
Explanation:
is an ICT device that help and makes things or work easy
Answer: Informal bench-marking
Explanation:
Informal bench-marking is defined as unconscious comparison of one's own behavior, skills, values etc with other and learning from them to improve. This leaning can be found in work-place, home, school etc.
- According to the question, Myles is using informal bench-marking through studying other stores complaint handling style and reduction technique so that he can learn from it.
- Other options are incorrect because designing analysis,outcome analysis, issue analysis and processing of complaining ta re not the comparison that unconsciously done by person .
- Thus, the correct option is informal bench- marking.
Answer: The statement implies that the hackers psychologically manipulate the human to access the information they need.
Explanation: The author states that the hacker does not only exploits technology to get system access or to gather information. But there is another pivotal part of hacking. He refers to this part as "social engineering".
Social engineering from information security perspective means manipulate human emotions and convincing them to disclose some confidential information. Hacker often hacks or defrauds after gaining confidence and trust of a person.
Phishing is an example. It is a fraudulent technique for getting some secret information. Phisher sends an email pretending to be from some reputable organization to persuade people to divulge private information like passwords and credit card numbers, ATM card pin etc.
1. C
2. B
3. C
4. A
5. A
6. B
7. C
8. D
9. C
10. B
11. D
12. D
13. D
14. A
15. A
16. B
17. A
18. B
19. D
20. B
Some of the ones towards the start may not be right but I gave it a go :)
Technician B is correct
It is safe to say that Lead acid uses sulfuric acid. When fully charged, the electrolyte consist of 40% concentrated sulfuric acid and the remainder consist of mostly water. However, as it discharges, both the positive and the negative plates turn into lead sulfate with the electrolyte loosing much of its dissolved sulfuric acid and water.
