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wlad13 [49]
3 years ago
7

Kirksand Airlines is well known for providing excellent customer service to its flyers. The staff members inquire about each fly

er’s wants and needs, and listen carefully to their responses. If a flyer has any specific requests, the staff members ensure that they are immediately attended to. In this scenario, Kirksand Airlines illustrates has based its customer relationship management on the trend of ___________. a. technology b. personalization c. loyalty d. mass marketing
Business
1 answer:
patriot [66]3 years ago
7 0

Answer: Personalization

Explanation: In simple words, personalization refers to the altering of product or services by the producer with the objective of increasing the customer satisfaction.

In the given case, the employees of Kirksand airlines respond to the specific needs of the customers readily. They are flexible in their operations and always be ready to fulfill specific requests.

Hence, from the above we can conclude that the correct option is B.

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business ethics chapter 4 critics have argued that, from an ethical perspective, altruistic corporate social responsibility (CSR
Gala2k [10]

Answer:

True

Explanation:

Altruistic Corporate Social Responsibility is a philanthropic approach of the company which undermines the interests of the shareholders because such programs are not approved by the shareholders. This clash between the interests of shareholders and the society is the argue that critics quote to protect the shareholders rights.

7 0
3 years ago
3. Based on sales, what products do customers want? How accurately did the
PilotLPTM [1.2K]

Answer: Market survey

Explanation:

One of the ways to determine what customers want is my doing s survey. A survey would guide you through what they want. One of the ways to do this survey to get accurate answers is through questionnaire's, questionnaire's could be sent through mobile or advert or mails, asking what exactly what the customers want, from the feedback, the owner can predict accurately.

5 0
2 years ago
services act as a middleman, allowing individuals to securely send and receive money. select all that apply. a. p2p b. b2b c. b2
k0ka [10]

Services act as a middleman, allowing individuals to securely send and receive money is A. p2p

<h3>How to illustrate the information?</h3>

It should be noted that p2p simply means the peer to peer platform that allows two individuals to be able to interact directly without the third party.

Peer-to-peer (P2P) lending eliminates the need for a middleman financial institution by allowing borrowers to get loans directly from other borrowers. P2P lending has become much more popular as a substitute for traditional funding thanks to websites that make it possible.

It should be noted that they act as services that act as a middleman, allowing individuals to securely send and receive money.

Therefore, the correct option is A.

Learn more about money on:

brainly.com/question/24373500

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7 0
2 years ago
Chip used the local yellow pages to compile a random sample of 100 small businesses to take part in his experiment about hiring
mel-nik [20]

From the given description, Chip is using an experimental design called (A) matching.

Matching <u>is a type of experimental design where the researcher divide his or her samples into two groups of treatment conditions, which serves to ensure that before the treatment, both groups have the samples with the same characteristics, thus ensuring that the results of the experiment would not be influenced by any confounding variables that the samples have.</u>

Chip is doing this to ensure that samples that have been influenced by other variables which determine their decision to hire are distributed evenly in both the experimental and control group.

5 0
3 years ago
Cedric is planning to major in business management and would like to work for an international company someday. What program mig
borishaifa [10]
B

Definitely right

The city news stations gives the opportunity for them to learn about culture and trade in the business community.
6 0
2 years ago
Read 2 more answers
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