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kirill [66]
3 years ago
13

What does good customer service include?

Business
2 answers:
disa [49]3 years ago
4 0

Answer:

Before entering an interview for a customer service job, get a handle on what good customer service means to you. Good customer service typically means providing timely, attentive, upbeat service to a customer, and making sure their needs are met in a manner that reflects positively on the company or business. Explanation: it is

Kipish [7]3 years ago
4 0

Answer:

Great customer service means following best practices like valuing customers' time, having a pleasant attitude, and providing knowledgeable and resourceful resources, but that you also take things a step further to exceed — rather than just meet — expectations.

Explanation:my mom works for customerservice

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Paula Reid is the manager at the Miami office of the U.S. Secret Service who set in motion a major prostitution scandal by repor
Elan Coil [88]

Answer:

The answer is: She used the justice approach, realizing that the greater good is served because people learn to help each other in their own interest.

Explanation:

Justice approach: an ethical decision is a decision that distributes benefits and costs (or punishments) among those involved in a fair, equitable, and impartial way.

Paula used this approach because she believed the agents had acted improperly and that they were harming the US Secret Service.

I consider any organization a team, so in order for it to work well its members must be respected both by their peers and by the other teams´ members. If you consider the various types of activities this specific agency carries out, other not so friendly "teams" (other secret services or even terrorists) could use this type of information to damage or compromise those activities. So the well being of all the country was being jeopardized by a group of bad agents.

7 0
4 years ago
The price of a European call option on a non-dividend-paying stock with a strike price of $50 is $6. The stock price is $51, the
klemol [59]

Answer: 2.09

Explanation:

Given the following ;

Strike price (K) = $50

Price (c) = $6

Rate (r) = 6% = 0.06

Stock price (So) = $51

Time (T) = 1

Recall, relation for a put-call parity(p) is given by:

p + So = c + Ke^-(rT)

p = c + [Ke^-(rT)] - So

p = 6 + [50e^-(0.06 × 1)] - 51

p = 6 + [50×e^-0.06] - 51

p = 6 + (50 × 0.9417645) - 51

p = 6 + 47.0882267 - 51

p = 53.0882267 - 51

p = 2.0882267

p = 2.09

4 0
3 years ago
PA1.
kolezko [41]

Question: Colonels uses a traditional cost system and estimates next years overhead will be $480,000, with the estimated cost driver of 240,000 direct labor hours. It manufactures three products and estimates these costs:

                                          Small       Medium     Large

Units                                 32,000       12,000      4,000

Direct Material cost             $5              $8            $9

Direct Labor Hrs / Unit       4 Hrs         6 Hrs       10 Hrs

If the labor rate is $25 per hour, what is the per-unit cost of each product?

Answer:

Step 1: Identify Absorption Basis

Here, absorption basis is Labor hours.

Step 2: Find the Overhead Absorbed Rate by dividing total Overhead by total absorption basis.

The formula is as under:

Overhead Absorbed=Total Overhead / Total Absorption Basis... Equation 1

By putting values in Equation 1:

Overhead absorption Rate OAR =$480,000 / 240,000 Machine Hrs = $2 per Labor hour

Step 3: Now calculate overhead per unit for product Small, Medium and Large by simply multiplying OAR with Direct Labor hours consumed per unit

Overhead per unit for Product X= OAR * Direct Labor hours consumed per Product X....................Equation 2

Now simply put the values in Equation 2 of direct labor used by each product and calculate Overhead per unit.

For Product Small:

Overhead per unit for Product Small=  $2 * 4 direct labor hours= $8 per unit

For Product Medium:

Overhead per unit for Product Medium=  $2 * 6 direct labor hours= $12 per unit

For Product Large:

Overhead per unit for Product Large=  $2 * 10 direct labor hours= $20 per unit

Step 4: Add the per unit prime cost to Overhead cost per unit calculated in the Step 3 to calculate the total unit cost of the product. Prime cost is the sum of all direct costs. In this question, Prime cost includes Direct labor cost and Direct material cost.

Now first of all find prime cost of each product by using following formula:

Prime cost per unit for Product X= (Direct material cost per unit of Product X) + (Direct labor cost per unit of Product X)............Equation 3

Thereafter add prime cost to overhead unit cost calculated in step 3.

For Product Small:

Prime cost per unit for Small= ($5 per unit) + ($25 per direct labor hour * 4 number of direct labor hours)=$5 per unit + $100 per unit= $125 per unit

Total Unit cost of product Small= Overhead cost per unit for Small + Prime cost per unit for Small =$125 per unit + $8 per unit=$133 per unit

For Product Medium:

Prime cost per unit for Medium= ($8 per unit) + ($25 per direct labor hour * 6 number of direct labor hours)=$5 per unit + $150 per unit= $155 per unit

Total Unit cost of product Medium= Overhead cost per unit for Medium + Prime cost per unit for medium =$155 per unit + $12 per unit=$167 per unit

For Product Large:

Prime cost per unit for Large= ($9 per unit) + ($25 per direct labor hour * 10 number of direct labor hours)=$9 per unit + $250 per unit= $259 per unit

Total Unit cost of product Large= Overhead cost per unit for Large + Prime cost per unit for Large =$259 per unit + $20 per unit=$279 per unit

6 0
3 years ago
Eurocurrency is the euro, the common currency of Europe. is a time deposit of money in an international bank located in a countr
Leona [35]

Answer:

is a time deposit of money in an international bank located in a country different from the country that issued the currency.

Explanation:

In economics or financial accounting, money can be defined as any asset used by an individual or business entity to make purchases of goods and services at a specific period of time.

Simply stated, money refers to any asset which can be used to purchase goods and services by customers.

This ultimately implies that, money is any recognized economic unit that is generally accepted as a medium of exchange for goods and services, as well as repayment of debts such as loans, taxes across the world.

Additionally, the rate at which an asset can be used to purchase any goods or services refers to its liquidity. Thus, liquidity is a quality or characteristics of money as a medium of exchange. Therefore, money is a generally accepted medium of exchange around the world.

The three (3) main functions of money all over the world are;

I. Medium of exchange.

II. Unit of account.

III. Store of value.

The European System of Central Banks (ESCB) which was established under the Treaty on European Union (TEU).

It comprises of the European Central Bank (ECB) and the national central banks of all the 27 European Union (EU) member states, irrespective of adopting the Euro (£) or not. This has helped the European Union (EU) member states to achieve tight corporations and memorandum of understanding (MOUs) such as TARGET2 (single payment system).

Eurocurrency is a time deposit of money in an international bank located in a country different from the country that issued the currency.

3 0
3 years ago
Identify each of the following as relating to the control environment, control procedures, or information and communication:
Verizon [17]

Answer and Explanation:

a. Organizational structure = Control environment

Top management always keep organizational structure Therefore, it is a part of the environment of control.

b. Report of company's conformity with environmental laws and regulations = Information and communication

Company's compliance reports are confidential accounting information.

c. Proofs and security measures = Control procedures

Proofing and monitoring controls ensure company is achieving its target.

5 0
3 years ago
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